LëtzChat

Telefon KI
w

Chatten Sie mit Ava

Unsere digitale Assistentin steht Ihnen 24h am Tag zur Verfügung. Sie hilft Ihnen Ihre richtige Auswahl zu treffen.

Zu LëtzChat

Ava LëtzTalk

Telefonieren Sie mit Ava

Ab jetzt ist unsere digitale Assistentin auch telefonisch für Sie rund um die Uhr verfügbar und hilft bei allen Fragen.

Zu LëtzTalk

LëtzOnboard

i

Onboarding System

Lernen Sie unser Onboarding System kennen und lassen Sie sich von unserem umfangreichen Funktionen überraschen.

Zu LëtzOnboard

LëtzQuiz

Quiz-App

Lernen Sie spielerisch Ihre Lerneinheiten. Messen Sie sich mit Gegnern im Highscore und nutzen Sie wertvolle Lernmethoden.

Zu LëtzQuiz

Privacy policy

1) Information on the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is younea S.à r.l. / GmbH, , 17, Esplanade de la Moselle, L-6637 Wasserbillig, Luxembourg, Tel.: +352 / 2704 8729, E-Mail: support@younea.sarl. The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the character string ‘https://’ and the lock symbol in your browser line.

2) Data collection when visiting our website

If you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called ‘server log files’). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymised form)

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

3) Content-Delivery-Network

Cloudflare
On our website we use a so-called Content Delivery Network (‘CDN’) of the technology service provider Cloudflare Inc, 101 Townsend St. San Francisco, CA 94107, USA (‘Cloudflare’). A content delivery network is an online service that is used to deliver large media files (such as graphics, page content or scripts) through a network of regionally distributed servers connected via the Internet. The use of Cloudflare’s content delivery network helps us to optimise the loading speed of our website.
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the secure and efficient provision and improvement of the stability and functionality of our website.
We have concluded an order processing agreement with Cloudfare (Data Processing Addendum, available at https://www.cloudflare.com/media/pdf/cloudflare-customer-dpa.pdf), which obliges Cloudfare to protect the data of our website visitors and not to pass it on to third parties. For the transfer of data from the EU to the USA, Cloudfare relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA.
Further information can be found in Cloudflare’s privacy policy at: https://www.cloudflare.com/privacypolicy/

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the browser session ends, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable your browser to be recognized during your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.

Some cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, pursuant to Art. 6 para. 1 lit. a GDPR in the case of granted consent, or pursuant to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the website visit.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:

Please note that if you do not accept cookies, the functionality of our website may be limited.

 

5) Contacting Us

When contacting us (e.g. via contact form or e-mail), personal data is collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your inquiry, provided that there are no legal retention obligations.

 

6) Online Appointment Scheduling

Own Function for Online Appointment Scheduling

We process your personal data as part of the online appointment scheduling provided. The data we collect for online appointment scheduling can be seen from the respective input form or the appointment request. If certain data is necessary to carry out online appointment scheduling, we indicate this accordingly in the input form or the appointment request. If we provide you with a free-text field in the form, you may describe your request there in more detail. You can then control which additional data you would like to provide.

Your transmitted data will be stored and used exclusively for the purpose of scheduling the appointment. When processing personal data required to fulfill a contract with you (including processing operations required to carry out pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us consent to process your data, the processing is based on Art. 6 para. 1 lit. a GDPR. You may revoke your consent at any time by contacting the controller named at the beginning of this policy.

 

7) Data Processing When Opening a Customer Account and for Contract Processing

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected is evident from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the aforementioned address of the controller. We store and use the data you provide for contract processing. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after the expiration of these periods, unless you have expressly consented to further use of your data or we reserve the right to use data as legally permitted.

 

8) Comment Function

When using the comment function on this website, in addition to your comment, details of the time the comment was created and the commentator name you selected will be saved and published on the website. Furthermore, your IP address will be logged and stored. The storage of the IP address is for security reasons and in case the person concerned violates the rights of third parties or posts unlawful content via a submitted comment. We require your email address in order to contact you in case a third party claims your published content is unlawful. The legal basis for storing your data is Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

 

9) Use of Customer Data for Direct Advertising

9.1Subscription to our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter once you have expressly confirmed that you agree to receive newsletters. We will then send you a confirmation email asking you to confirm by clicking a corresponding link that you wish to receive the newsletter in the future.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later time. The data collected when registering for the newsletter is used exclusively for the purpose of promotional communication via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named above. After you have unsubscribed, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

9.2Sending Email Newsletters to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those already purchased from our range by email. For this, we do not need to obtain separate consent from you according to Section 7 para. 3 UWG. The data processing is based solely on our legitimate interest in personalized direct advertising according to Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, no email will be sent by us. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named above. For this, you will only incur transmission costs according to the base rates. Upon receipt of your objection, the use of your email address for advertising purposes will be immediately discontinued.

9.3Newsletter Dispatch via Brevo

The dispatch of our email newsletters is carried out via the technical service provider “Brevo”. By submitting the form, you agree that the personal data you provide may be transferred to Brevo for processing in accordance with Brevo’s privacy policy.

Datenschutzrichtlinien von Brevo.

 

10) Data Processing for Order Handling

10.1To process your order, we work with the service providers listed below who support us wholly or partially in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of contract processing, to the extent that this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, provided this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

10.2Use of Payment Service Providers (Payment Services)

  • BS PAYONE If you choose a payment method from the payment service provider BS PAYONE, payment processing is carried out via BS PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt/Main, to whom we pass on the information you provided during the ordering process together with information about your order in accordance with Art. 6 para. 1 lit. b GDPR. Your data is passed on exclusively for the purpose of payment processing with BS PAYONE and only to the extent necessary for this purpose.
  • PayPal When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – “purchase on account” or “installment payment” via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – “purchase on account” or “installment payment” via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be forwarded to credit agencies by PayPal in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal’s legitimate interest in determining your solvency. The result of the credit check regarding the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. Further data protection information, including information on the credit agencies used, can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

 

11) Use of Social Media: Social Plugins

11.1Facebook as Standard Plugin

Our website uses so-called social plugins (“plugins”) of the social network Facebook, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins are marked with a Facebook logo or the addition “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a server of Facebook Inc. in the USA and stored there.

If you are logged into Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by pressing the “Like” button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and shown to your Facebook friends.

The described data processing operations are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Facebook’s legitimate interest in displaying personalized advertising, informing other users of the social network about your activities on our website, and for the purpose of customizing the Facebook service.

If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, such as the script blocker “NoScript” (http://noscript.net/).

For the purpose and scope of data collection and further processing and use of data by Facebook, as well as your related rights and settings options for protecting your privacy, please refer to Facebook’s privacy policy: https://www.facebook.com/policy.php

11.2Instagram as Standard Plugin

Our website uses so-called social plugins (“plugins”) from the Instagram online service, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to a Facebook Inc. server in the USA and stored there.

If you are logged into Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the “Instagram camera” button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and shown to your contacts there.

The described data processing operations are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Instagram’s legitimate interest in displaying personalized advertising, informing other users of the social network about your activities on our website, and for the purpose of customizing the Instagram service.

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of Instagram plugins with add-ons for your browser, such as the script blocker “NoScript” (http://noscript.net/).

For the purpose and scope of data collection and further processing and use of data by Instagram, as well as your related rights and settings options for protecting your privacy, please refer to Instagram’s privacy policy: https://help.instagram.com/155833707900388/

12) Use of Social Media: Videos

Use of YouTube Videos

This website uses the YouTube embedding function to display and play videos from the provider “YouTube,” which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Here, the extended data protection mode is used, which, according to the provider, initiates the storage of user information only when the video(s) are played. If the playback of embedded YouTube videos is started, the provider “YouTube” uses cookies to collect information about user behavior. According to “YouTube,” these serve, among other things, to record video statistics, improve user-friendliness, and prevent abusive actions. If you are logged into Google, your data will be directly associated with your account when you click on a video. If you do not want the association with your profile on YouTube, you must log out before activating the button.

Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google’s legitimate interests in the insertion of personalized advertising, market research, and/or the demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

In the context of the use of YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA.

Regardless of a playback of the embedded videos, a connection to the Google network is established each time this website is accessed, which may trigger further data processing operations without our influence.

Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy

Where legally required, we have obtained your consent pursuant to Art. 6 para. 1 lit. a GDPR for the above-described processing of your data. You can revoke your given consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website.

 

13) Online Marketing

13.1

Facebook Pixel for Creating Custom Audiences (without Cookie Consent Tool)

Within our online offering, the so-called “Facebook Pixel” of the social network Facebook is used, which is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”).

When a user clicks on an ad placed by us and displayed on Facebook, an addition is added to the URL of our linked page through Facebook Pixel. If our site allows data sharing with Facebook via Pixel, this URL parameter is written into the user’s browser via a cookie that our linked site sets. This cookie is then read by Facebook Pixel and enables data to be forwarded to Facebook.

The use of Facebook Pixel enables Facebook to determine the visitors of our online offering as a target group for the display of ads (so-called “Facebook Ads”). Accordingly, we use Facebook Pixel to only show our Facebook Ads to those Facebook users who have shown an interest in our online offering or who have certain characteristics (e.g., interests in specific topics or products determined based on visited web pages), which we transmit to Facebook (“Custom Audiences”). With the help of Facebook Pixel, we also want to ensure that our Facebook Ads match the potential interests of users and are not annoying. With the help of Facebook Pixel, we can further track the effectiveness of Facebook advertisements for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (“conversion”).

The collected data is anonymous for us, so it does not give us any information about the identity of users. However, the data is stored and processed by Facebook, so a connection to the respective user profile is possible, and Facebook can use the data for its own advertising purposes in accordance with Facebook’s data usage policy (https://www.facebook.com/about/privacy/). The data can enable Facebook and its partners to display ads on and outside of Facebook.

The data processing associated with the use of Facebook Pixel is based on our overriding legitimate interest in analyzing, optimizing, and economically operating our online offering and advertising measures pursuant to Art. 6 para. 1 lit. f GDPR.

The information generated by Facebook is usually transmitted to a Facebook server and stored there; this may also involve transmission to servers of Facebook Inc. in the USA. To object to the collection of your data by Facebook Pixel and the use of your data to display Facebook Ads altogether, you can set an opt-out cookie by clicking the link below, which deactivates Facebook Pixel tracking:

Deactivate Facebook Pixel

This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click the above link again.

Where legally required, we have obtained your consent for the processing of your data described above pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, please use the above-described opt-out option.

13.2

Google AdSense

This website uses Google AdSense, a web advertising service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google AdSense uses so-called cookies, which are text files stored on your computer that enable an analysis of your use of the website. In addition, Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information. Through the use of web beacons, simple actions such as visitor traffic on the website can be recorded, collected, and evaluated.

The information generated by the cookie and/or web beacon about your use of this website (including your IP address) is usually transmitted to a Google server and stored there. This may also involve transmission to servers of Google LLC in the USA.

Google uses the obtained information to evaluate your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser within the scope of Google AdSense is not merged with other Google data. The information collected by Google may be passed on to third parties if required by law and/or if third parties process this data on behalf of Google.

The data processing described is carried out pursuant to Art. 6 para. 1 lit. f GDPR for the purpose of targeted advertising to users by third-party advertisers whose ads are displayed based on the evaluated user behavior on this website. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content for a fee.

You can obtain more information about Google’s privacy policies at: https://www.google.de/policies/privacy/

You can permanently disable cookies for ad preferences by adjusting your browser software settings accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that if you deactivate the use of cookies, some functions of this website may not be usable or only to a limited extent.

Where legally required, we have obtained your consent for the above-described processing of your data pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, please use the cookie consent tool provided on the website or follow the above-described method of objection.

13.3Use of Google Ads Conversion Tracking

This website uses the online advertising program “Google Ads” and, within the framework of Google Ads, conversion tracking from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the Google Ads service to draw attention to our attractive offers with the help of advertising materials (so-called Google AdWords) on external websites. In relation to the advertising campaign data, we can determine how successful the individual advertising measures are. We thus pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.

The cookie for conversion tracking is set when a user clicks on an ad served by Google. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of different Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

If you do not want to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising according to Art. 6 para. 1 lit. f GDPR. In the context of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA.

Further information on Google’s data protection policies can be found at: https://www.google.de/policies/privacy/

You can permanently object to the setting of cookies for ad preferences by Google by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be usable or may only be usable to a limited extent if you have deactivated the use of cookies.

Where legally required, we have obtained your consent for the above-described processing of your data pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website or use the above-described opt-out option.

 

14) Web Analytics Services

14.1Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google (Universal) Analytics uses so-called “cookies,” which are text files stored on your end device that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transmitted to a server of Google and stored there; this may also involve transmission to the servers of Google LLC in the USA.

This website uses Google (Universal) Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by truncation and excludes a direct personal reference. Through this extension, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other data from Google.

Google Analytics also enables the creation of statistics with statements about age, gender, and interests of website visitors based on an evaluation of interest-based advertising and using third-party information via a special function known as “demographic characteristics.” This allows the definition and differentiation of user groups of the website for the purpose of targeting marketing measures. However, the data collected via “demographic characteristics” cannot be assigned to a specific person.

All processing described above, in particular the setting of Google Analytics cookies for the reading of information on the used terminal device, is only carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of Google Analytics will be omitted during your visit to the site.

You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website. We have concluded a data processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our website visitors and not to disclose them to third parties.

For data transfers from the EU to the USA, Google relies on so-called standard contractual clauses of the European Commission, which are intended to ensure compliance with the European data protection level in the USA.

Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de

14.2 Matomo (formerly Piwik)

On this website, data is collected and stored using the web analytics software Matomo (www.matomo.org), a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand (“Matomo”), based on our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR. From this data, pseudonymized usage profiles can be created and evaluated for the same purpose. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the internet browser of the website visitor. The cookies enable, among other things, the recognition of the internet browser. The data collected using the Matomo technology (including your pseudonymized IP address) is processed on our servers.

The information generated by the cookie in the pseudonymized user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym.

If you do not agree to the storage and evaluation of this data from your visit, you can object to the storage and use at any time by clicking with effect for the future. In this case, an opt-out cookie will be stored in your browser, with the result that Matomo will not collect any session data. Please note that the complete deletion of your cookies will also delete the opt-out cookie and may need to be reactivated by you.

Where legally required, we have obtained your consent for the above-described processing of your data pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website.

 

15) Tools and Miscellaneous

15.1 Google reCAPTCHA

15.1 Google reCAPTCHA

On this website, we also use the reCAPTCHA function from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This function is primarily used to determine whether an input is made by a natural person or abusively by machine and automated processing. The service includes sending the IP address and, if necessary, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in establishing individual responsibility on the Internet and preventing abuse and spam.

In the context of the use of Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. in the USA.

Further information about Google reCAPTCHA and Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/

Where legally required, we have obtained your consent in accordance with Art. 6 para. 1 lit. a GDPR for the above-described processing of your data. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the described option to object.

15.2 Google Maps

We use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) on our website. Google Maps is a web service for displaying interactive (land) maps to visually represent geographic information. Using this service will show you our location and make it easier for you to find us.

When you access subpages that include Google Maps, information about your use of our website (such as your IP address) is transmitted to Google’s servers and stored there; this may also result in transmission to the servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want the association with your Google profile, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. The collection, storage, and evaluation are carried out according to Art. 6 para. 1 lit. f GDPR based on Google’s legitimate interest in displaying personalized advertising, market research, and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles; you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you can also completely deactivate the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and the map display on this website can then no longer be used.

You can view Google’s terms of use at https://www.google.de/intl/de/policies/terms/regional.html, and additional terms of use for Google Maps at https://www.google.com/intl/de_US/help/terms_maps.html.

Comprehensive information on data protection in connection with the use of Google Maps can be found on Google’s website (“Google Privacy Policy”): https://www.google.de/intl/de/policies/privacy/

Where legally required, we have obtained your consent in accordance with Art. 6 para. 1 lit. a GDPR for the above-described processing of your data. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the described option to object.

 

16) Rights of the Data Subject

16.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:

  • Right of access pursuant to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the intended storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the significance and envisaged consequences of such processing, as well as your right to be informed of what safeguards exist pursuant to Art. 46 GDPR when your data is transferred to third countries;
  • Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain the immediate rectification of inaccurate data concerning you and/or the completion of your incomplete data stored by us;
  • Right to erasure pursuant to Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 para. 1 GDPR are met. However, this right does not apply in particular if the processing is necessary to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims;
  • Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data for as long as the accuracy of your data disputed by you is being verified, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data once the purpose has been achieved, or if you have objected for reasons related to your particular situation as long as it is not yet clear whether our legitimate reasons prevail;
  • Right to be informed pursuant to Art. 19 GDPR: If you have asserted the right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing unless this proves impossible or involves disproportionate effort. You have the right to be informed about those recipients.
  • Right to data portability pursuant to Art. 20 GDPR: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller, where technically feasible;
  • Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of data at any time with future effect. In the event of withdrawal, we will immediately delete the data concerned, unless further processing can be based on a legal basis for consent-free processing. Withdrawal of consent does not affect the lawfulness of processing carried out based on the consent before its withdrawal;
  • Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you violates the GDPR, you have the right—without prejudice to any other administrative or judicial remedy—to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement.

16.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR PREDOMINANT LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

17) Duration of Personal Data Storage

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and—if applicable—additionally by the respective statutory retention period (e.g., retention periods under commercial and tax law).

When processing personal data on the basis of an explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, such data is stored until the data subject revokes their consent.

If there are statutory retention periods for data that are processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the expiration of the retention periods, provided it is no longer required for contract fulfillment or contract initiation and/or there is no legitimate interest on our part in further storage.

When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing serves the establishment, exercise, or defense of legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object pursuant to Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information contained in this declaration about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Wir verwenden Cookies, um Ihnen die beste Online-Erfahrung zu bieten. Mit Ihrer Zustimmung akzeptieren Sie die Verwendung von Cookies in Übereinstimmung mit unseren Cookie-Richtlinien.