Your experts
for AI agents & AI telephone assistants
We automate customer service in Luxembourg, Germany, Austria and Switzerland – GDPR- & EU AI Act-compliant, without queues or keystrokes. Our AI solution optimises telephone, chat and WhatsApp, handles calls, appointments and reminders and enables real dialogue – for immediate customer care.
2020
Company foundation: YOUNEA S.à r.l.
2021
Development & Launch LMS
2021
First DakkS-accredited digital examination platform
2022
Integration of AI in the LMS
2023
Over 10,000 tests carried out
2024
EU's first AI-compliant phone solution with inbound & outbound calls
All-in-one solution: phone, chat & WhatsApp
2025
Development of customised AI software
HEAD OF MARKETING
Angelina Boesen
ART DIRECTOR
Katrin Mergens
WEBDESIGNER
Ella Jost
PRODUCT MANAGER
Thomas Jäger
AI DEVELOPER
Farshid Pourlatifi
HEAD OF AI
AVA
HEAD OF AI
AVA
HEAD OF AI
AVA
HEAD OF AI
AVA
HEAD OF AI
AVA
HEAD OF AI
AVA
HEAD OF AI
AVA
