AI agent for trade & construction
No waiting times, fast order allocation and efficient scheduling – around the clock!
Possible uses of the AI agent
Automated order and maintenance planning
‘I need an appointment for repairs or maintenance work quickly…’
✔ Checking the availability of tradespeople and resources
✔ Checking the availability of tradespeople and resources
✔ Immediate confirmation of the appointment by text message or email
Efficient construction site coordination
‘I would like to make an appointment for the construction site inspection or material delivery…’
✔ Automated coordination of appointments and construction site visits
✔ Real-time synchronisation of the availability of the teams involved
✔ Confirmation of appointments and notification of all parties
Automated service appointment scheduling
‘I need an appointment quickly for a repair order or a consultation…’
✔ Intelligent appointment scheduling based on real-time availability
✔ Automatic assignment of the right tradesperson or consultant
✔ Immediate confirmation and reminder of the appointment by text message or email
AI in the skilled trades and construction industry
YOUNEA’s AI-supported telephone and voice assistance revolutionises the interaction between trade businesses, construction companies and their customers. It automates calls, processes appointment requests in a matter of seconds and recognises urgent requests immediately so that they can be forwarded to the right specialists.
Intelligent voice and telephone AI for the trades and construction industry
YOUNEA’s AI agent combines advanced voice and telephone AI to optimise workflows in the trades and construction industry. Through automated processes, the AI relieves the team, improves customer interaction and ensures smooth communication – from quote requests to project coordination.
Security and data protection in the trade and construction industry
The AI agent was developed to the highest security standards. Customers can optionally give their consent to data processing. All data is stored on secure servers in Europe in compliance with the GDPR and encrypted to ensure the protection of sensitive company and customer data.
Efficient customer service through voice and telephone AI in the trades and construction industry
The AI assistant improves the response times and availability of tradespeople and construction companies. Thanks to advanced voice AI, it understands enquiries in natural language and interacts via various channels. The telephone AI enables continuous availability and supports callers in real time so that urgent requests are dealt with immediately.
Your advantages in the trade and construction industry
✔ GDPR-compliant customer communication
✔ Automatic prioritisation of enquiries
✔ Intelligent forwarding to the right tradesperson or consultant
✔ 24/7 telephone and chat support for customers
Optimised workflows for the trade and construction industry
The AI agent takes over routine tasks such as appointment bookings, requests for quotations and general information via telephone or chat AI. This allows the team to focus more on individual customer care and complex projects. Waiting times are minimised, calls are forwarded efficiently and urgent requests are dealt with in a targeted manner.
Future-proof customer communication with AI in the skilled trades and construction industry
Digitalisation is permanently changing the skilled trades and construction industry. The AI agent supplements existing systems with intelligent voice and telephone AI and offers customers flexible contact options – even outside regular business hours. This keeps your communication efficient and future-proof at all times.
Conclusion: AI agent for better customer service in the trades and construction industry
YOUNEA voice and telephone AI for tradespeople and construction companies allows communication processes to be organised more efficiently. Service teams are noticeably relieved, while customers receive improved availability and optimised service.
Thanks to seamless integration into existing operating processes and compliance with all data protection regulations, YOUNEA is a reliable partner for the skilled trades and construction industry.