AI agent for the self-employed
The future of customer service for the self-employed is AI
Possible uses of the AI agent
Automated appointment management
‘I need an appointment for a consultation as soon as possible…’
✔ Intelligent appointment recording and allocation
✔ Automatic availability check
✔ Immediate confirmation by text message or email
Efficient customer communication
‘I have a question about prices, offers or services…’
✔ Automatic response to frequently asked questions
✔ Intelligent forwarding to the right contact person
✔ 24/7 availability for enquiries via phone and chat
Automated invoice & payment reminders
‘I haven’t received my invoice yet, can you send it to me again?’
✔ Automatic creation and dispatch of invoices
✔ Friendly payment reminders via SMS or email
✔ Direct link to accounting systems
Intelligent & efficient customer communication
AI-supported telephone and voice assistance is revolutionising the interaction between self-employed people and their customers. It automates calls, processes enquiries in seconds and recognises urgent requests immediately so that they can be forwarded to the right contact person.
Security and data protection for individual companies
The AI agent was developed to the highest security standards. Customers can optionally give their consent to data processing. All data is stored in compliance with the GDPR on secure servers in Europe and encrypted to ensure the protection of sensitive business and customer data.
Efficient customer service through voice and telephone AI
Thanks to advanced voice AI, the AI understands enquiries in natural language and interacts via various channels. The telephone AI enables continuous availability, supports callers in real time and ensures that customer enquiries and appointments are processed quickly.
Your advantages
✔ GDPR-compliant customer communication
✔ Automatic prioritisation of enquiries
✔ Intelligent forwarding to the responsible contact person
✔ 24/7 telephone and chat support for your customers
Optimised workflows for individual companies
The AI agent takes over routine tasks such as making appointments, enquiries about products and general service requests via telephone or chat AI. This allows the team to concentrate more on individual customer care. Waiting times are minimised, calls are forwarded efficiently and complex requests are processed in a targeted manner.
Future-proof customer communication with AI
Digitalisation is permanently changing individual companies and supplementing existing systems with intelligent voice and telephone AI and offering customers flexible contact options – even outside regular business hours.
Conclusion: The AI agent for better customer service
With a voice and telephone AI agent for the self-employed, communication processes can be organised more efficiently. Service teams are noticeably relieved, while customers receive improved availability and optimised service.
Thanks to seamless integration into existing workflows and compliance with all data protection regulations, YOUNEA is a reliable partner for sole traders.