Customer service through AI assistant
GDPR-compliant processing of customer data
Incoming & outgoing calls
Interfaces
WhatsApp / SMS
Knowledge database
Email automation
Latest voice technology
Automate incoming & outgoing calls with AI telephone assistants
Increase your efficiency and availability with the innovative voice AI from YOUNEA. Whether incoming customer enquiries, appointments or outgoing follow-ups and reminders – the AI Agent automates your call processes intelligently, reliably and around the clock.
Seamless integration into your systems
Voice AI adapts effortlessly to your existing IT infrastructure and optimises your customer service via telephone, chat and WhatsApp. Thanks to standardised APIs and intelligent interface integration, the AI agent can be seamlessly connected to your CRM systems, ERP solutions and ticket systems.
Multi-channel communication: WhatsApp, email & SMS: reach customers where they are
With YOUNEA’s AI agent, you can communicate via your customers’ favourite channels – WhatsApp, email and SMS. This ensures fast, personalised and efficient customer interaction.
Optimise your customer communication and automate all channels now!
Powerful & secure cloud platform
The AI Assistant runs on a state-of-the-art cloud-based platform that guarantees maximum security, scalability and flexibility. Automatic updates ensure that your system is always up-to-date and adapts dynamically to new requirements – without any maintenance effort for your company
Rely on a future-proof cloud solution and get off to a powerful and secure start now!
Email automation through AI
With the AI agent’s email automation, you can respond to customer enquiries quickly and efficiently. The digital employee creates and sends personalised emails in a matter of seconds.
Save time and optimise your customer service with AI-supported email automation!
Customised voice selection – your brand, your voice
The AI assistant offers natural professional voices that create trust and recognition. Your digital employee speaks with emotion and strengthens your brand identity.
Give your brand a unique voice with personalised AI voices!
Raise customer service to a new level!