AI agent for the automotive industry
Automated call acceptance, appointment coordination, no waiting times
Possible applications
Automated appointment management
‘I need an appointment for a test drive or inspection as soon as possible…’
✔ Intelligent appointment recording and allocation
✔ Automatic availability check
✔ Immediate confirmation by text message or email
AI-supported lead qualification
‘I’m interested in a new vehicle, but still need advice…’
✔ Automatic recording and qualification of interested parties
✔ Immediate forwarding to the right sales advisor
✔ First response to financing and model enquiries
Intelligent customer service & support
‘I have a question about my leasing contract and warranty…’
✔ 24/7 response to frequent customer enquiries
✔ Immediate provision of information on models, prices and services
✔ Direct integration with CRM systems for seamless support
AI in the car dealership
YOUNEA’s AI-supported telephone and voice assistance is revolutionising the interaction between car dealerships and their customers. It automates calls, processes appointment requests in seconds and recognises urgent requests immediately so that they can be forwarded in a targeted manner.
Intelligent voice and telephone AI for car dealerships
YOUNEA’s AI agent combines advanced voice and telephone AI to optimise workflows in car dealerships, workshops and car centres. By automating processes, the AI relieves service staff, improves customer interaction and ensures smooth communication.
Security and data protection in the automotive industry
The AI agent was developed to the highest security standards. Customers can optionally give their consent to data processing. All data is stored on secure servers in Europe in compliance with the GDPR and encrypted to ensure the protection of sensitive customer data.
Efficient customer service through voice and telephone AI
The AI assistant improves the response times and accessibility of car dealerships and workshops. Thanks to advanced voice AI, it understands requests in natural language and interacts via various channels. The telephone AI enables continuous availability and supports callers in real time.
Your advantages
✔ GDPR-compliant customer communication
✔ Automatic prioritisation of enquiries
✔ Intelligent forwarding to sales or service advisors
✔ 24/7 telephone and chat support for customers
Optimised workflows for car dealerships and workshops
Optimised workflows for car dealerships and workshopsThe AI agent takes over routine tasks such as appointment bookings, service requests and general information via telephone or chat AI. This allows the sales team and customer service to focus more on personalised advice. Waiting times are minimised, calls are forwarded efficiently and complex requests are dealt with in a targeted manner.
Future-proof customer communication with AI
Digitalisation is permanently changing the automotive trade, supplementing existing systems with intelligent voice and telephone AI and offering customers flexible contact options – even outside regular business hours.
Conclusion: AI agent for better customer service
YOUNEA voice and telephone AI for car dealerships and garages allows communication processes to be organised more efficiently. Service teams are noticeably relieved, while customers receive improved availability and optimised service.
Thanks to seamless integration into existing operating processes and compliance with all data protection regulations, YOUNEA is a reliable partner for the automotive industry.