The future of customer service is
AI agents
Industry-independent & 100% data protection compliant
Medical practices
Insurances
Retailer
Online shops
Car dealerships
The AI telephone assistant from YOUNEA adapts – for every industry, every need.
Whether it’s a medical practice, insurance company or online shop – intelligent support without limits.
The first EU AI Act-compliant AI solution for automated customer service: Inbound & outbound calls, chat and WhatsApp
Natural dialogue
Have you ever spoken to an AI on the phone
as if it were a human?
YOUNEA’s AI Assistant uses the latest speech synthesis technology to make conversations as natural and fluid as real human interactions. With precise pronunciation, lightning-fast response times and dynamic adaptation to conversational contexts, the AI Assistant creates a convincing, professional customer experience – 24/7, without waiting times.
Why companies rely on YOUNEA
Satisfied customers are the best proof of successful solutions. Companies from various industries rely on our AI technology – and experience a noticeable increase in efficiency, better customer service and smart automation. Read how YOUNEA makes the difference!
‘What convinced me about YOUNEA is the high standard of data protection and the solution-orientated way of working. I am particularly impressed by the versatility of the AI solutions: Phone AI, WhatsApp integration and the seamless CRM connection. AVA almost feels like a real person in a conversation – that’s not only innovative, but also a great added value for our company. I am very satisfied.’
Rolf Fritsche
Managing Director of the Cologne District Craftsmen’s Association
‘YOUNEA’s AI has revolutionised our ordering processes. It transfers orders directly to the merchandise management system without the need for manual entry. Our customers can conveniently order by phone or email and the AI takes care of everything – including live stock queries. This saves time, minimises errors and makes our process much more efficient. A real solution for the future!’
Christian Müller
Managing Director SCHRITT.MACHER
‘YOUNEA really impressed us with their young, innovative team. They familiarised themselves intensively with our work processes and offered practical solutions. In particular, the cooperative collaboration at eye level has helped our employees to work more efficiently. The close coordination and individual support make all the difference – that’s why we enjoy working with YOUNEA.’
Leo Pfeil
Assistant to the management at Ergo mit Herz
‘What convinced me about YOUNEA is the high standard of data protection and the solution-orientated way of working. I am particularly impressed by the versatility of the AI solutions: Phone AI, WhatsApp integration and the seamless CRM connection. AVA almost feels like a real person in a conversation – that’s not only innovative, but also a great added value for our company. I am very satisfied.’
Rolf Fritsche
Managing Director of the Cologne District Trade Union
‘YOUNEA’s AI has revolutionised our ordering processes. It transfers orders directly to the merchandise management system without the need for manual entry. Our customers can conveniently order by phone or email and the AI takes care of everything – including live stock queries. This saves time, minimises errors and makes our process much more efficient. A real solution for the future!’
Christian Müller
Managing Director SCHRITT.MACHER
‘YOUNEA really impressed us with their young, innovative team. They familiarised themselves intensively with our work processes and offered practical solutions. In particular, the cooperative collaboration at eye level has helped our employees to work more efficiently. The close coordination and individual support make all the difference – that’s why we enjoy working with YOUNEA.’
Leo Pfeil
Assistant to the management at Ergo mit Herz
Industry-specific voice AI solutions for efficient customer communication
In a digitally connected world, customers expect fast, precise and personalised communication. Our cross-industry AI solutions are revolutionising customer service by automating enquiries, optimising processes and increasing customer satisfaction.
Say goodbye to…
Rework & sources of error Absences due to illness Expensive telephone services Secretarial tasks Night surcharges & overtime
Say hello to…
Faster processes & less stress Maximum accessibility Scalability without additional costs Cost-efficient automation An intelligent, reliable solution
Automated conversation with natural language AI
YOUNEA Voice AI ensures immediate, precise and natural interactions – without any waiting times. Whether in the middle of the night or at the weekend, your customers receive the right answer in seconds while your team is relieved.
Maximum accessibility Immediate responses Efficient automation
Our AI agent works as you grow – anytime, anywhere, reliably. Discover it now!
AI telephone assistant for multilingual customer service
Our AI agent offers you maximum flexibility with a wide selection of natural-sounding, AI-supported languages. Each AI agent works precisely and specialises in the desired language – whether German, English, French or many more.
Automated processes – efficiency at the touch of a button
Our AI agent completes tasks independently, intelligently and error-free. Whether making appointments, dealing with customer enquiries or maintaining data – the AI works autonomously and ensures smooth processes without manual intervention.
Faster & more efficient Error-free & reliable Scalable & flexible
Maximum productivity with intelligent automation
Your knowledge database – automated, up-to-date and intelligent
Our AI agent organises and updates your company knowledge fully automatically. Simply upload PDFs, web pages or documents – YOUNEA’s AI agent analyses the content, saves relevant information and makes it available for customer meetings in real time.
Automatic updating Ready for use immediately Intelligent search Less manual effort
Maximum efficiency for your company – Discover now
Reporting & monitoring – always keep an overview
With our AI agent, you can keep an eye on your communication data at all times – from anywhere and in real time. Monitor call logs, performance data and customer interactions directly via an intuitive interface. Make data-based decisions and optimise your processes efficiently and transparently.
Live monitoring & detailed analyses Access from anywhere – ready to use at any time Data-driven optimisation for maximum efficiency
Natural-sounding AI voices for perfect customer communication
Our AI agent makes your telephone communication more natural and personal than ever. High-quality AI-generated voices create an exceptionally human-like voice output that strengthens your customer loyalty and makes every conversation appear professional and authentic.
Your AI agent – smart 24/7 employee, no annoying answering machine!
With YOUNEA’s AI agent, the intelligent AI telephone assistant, your customers receive the right answers immediately – personally, efficiently and around the clock.
Not an answering machine, but a real assistant
24/7 availability – without waiting times
Personalised advice at the highest level
The YOUNEA AI agent thinks for you – around the clock! Take the pressure off your team, increase efficiency and offer a service that inspires.
Call now
& talk to AI Agent!
Start free of charge
Get your AI platform up and running in minutes!
Experience the power of our platform – simply, quickly and without obligation. Set up your platform free of charge and test all functions in full.
Quick set-up Try it out without obligation Support when you need it
Test now and discover the future of automation!
Support with set-up & implementation – We can help you!
Do you have any questions about integration, set-up or customisation?
Our team of experts is always on hand to ensure smooth implementation.
For maximum security
AI agent – 100% GDPR & AI Act compliant
Our AI voice processes and stores all customer conversations on certified German servers in strict compliance with the GDPR.
Your data remains protected at all times thanks to modern encryption technologies,
traceable and secure against unauthorised access.
Raise customer service to a new level!